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How Do I Get Rid of This?

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Turkeytop
Posts: 9011
Joined: Mon Aug 16, 2010 9:27 pm

How Do I Get Rid of This?

Post by Turkeytop » Fri Jan 12, 2024 9:32 pm

I have this warning that has popped up on my compuer screen and I don't know how to get rid of it.

Your browser was logged from Russia

Your PC may be at risk


It obstructs part of the screen, Sometimes it covers up a button I need to click on.

If I click anywhere on the message it just opens up a whole new page.

Sometimes the warning will go away, only to be immediately replaced by another equally dire warning.

Your PC may have viruses. Click the button to scan your PC

Someone is downloading files from your computer
Russians have hacked your computer.


How can I get it off my screen?


I don't mean to brag, but I just put a puzzle together in 1 day and the box said 2-4 years.

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SolarMax
Posts: 713
Joined: Sat Dec 04, 2004 5:59 pm
Location: 313

Re: How Do I Get Rid of This?

Post by SolarMax » Sat Jan 13, 2024 1:50 pm

Do not do anything else with that. Do not click anymore on anything!
Clicking on that screen is a bad thing to do. It will just generate more dire "Warning" screens and possibly trigger a demand for a "ransom" of some sort (payable in BitCoin or convenience store generic cash cards). Absolutely don't click the button to Scan your PC.

Quit/Exit the browser or use Task Manager to force quit it.
Power off and restart the PC. Sometimes, that takes care of it.
If that does take care of it, then, before doing anything else, reset all your passwords and enable 2-factor authentication on sites that offer that option.
If the problem reoccurs, shut off the PC, get it to a service shop. It is possible your drive may need to be reformatted (erased), or, replaced.. Hopefully you've followed Best Practices and have a backup drive with a pre-malware data backup, to restore things to as they were.
Others here may have different, possibly better advice!

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ZenithCKLW
Posts: 861
Joined: Sat Nov 13, 2004 11:21 am
Location: Livonia, MI

Re: How Do I Get Rid of This?

Post by ZenithCKLW » Sat Jan 13, 2024 2:00 pm

It may be as simple as a browser hijacker that simply needs to have the browser cache/cookies cleared and browser extensions reviewed and malicious ones disabled/removed.

kager
Posts: 1433
Joined: Mon Jun 21, 2010 11:10 pm
Location: GPS lost

Re: How Do I Get Rid of This?

Post by kager » Sat Jan 13, 2024 2:05 pm

You seem to have a browser hijacker.

Don't reboot - that may give true malware a chance to dig its hooks deeper into your computer.

Close the browser. Run Windows Defender (already on your computer) and run a Full Scan, fixing anything it finds. If nothing is found...

Install MalwareBytes Trial using another browser or computer to download it from here:

https://www.malwarebytes.com/mwb-download/thankyou

When installing, de-select any add-ons.

Once running, update and run it.
"The problem with communication is the illusion that it has occurred."

Deleted User 15924

Re: How Do I Get Rid of This?

Post by Deleted User 15924 » Sun Jan 14, 2024 3:52 pm

Unfortunately it's hard trying to help a technophobic like Turkey. I can think of a couple different things I would do right away if I could get to the command prompt. But how the heck do you explain even how to get to it, let alone what to input?

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Turkeytop
Posts: 9011
Joined: Mon Aug 16, 2010 9:27 pm

Re: How Do I Get Rid of This?

Post by Turkeytop » Sun Jan 14, 2024 9:00 pm

Fixed.

Not because I figured it out. I just bumbled onto it.

"Turn off Chrome notifications."
I don't mean to brag, but I just put a puzzle together in 1 day and the box said 2-4 years.

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TC Talks
Posts: 11036
Joined: Wed Oct 26, 2005 2:41 am

Re: How Do I Get Rid of This?

Post by TC Talks » Sun Jan 14, 2024 10:02 pm

Turkeytop wrote:
Sun Jan 14, 2024 9:00 pm
Fixed.

Not because I figured it out. I just bumbled onto it.

"Turn off Chrome notifications."
You also might install Malware Bytes as suggested. Better yet, throw away the Microsoft PC and buy a Mac.
“Blessed are those who are righteous in his name.”
― Matt

Posting Content © 2024 TC Talks Holdings LP.

bmw
Posts: 7163
Joined: Sun Dec 05, 2004 1:02 am

Re: How Do I Get Rid of This?

Post by bmw » Mon Jan 15, 2024 9:30 pm

TC Talks wrote:
Sun Jan 14, 2024 10:02 pm
You also might install Malware Bytes as suggested. Better yet, throw away the Microsoft PC and buy a Mac.
Maybe you should stick to sociology. His problem has nothing to do with Windows.

TT - if disabling Chrome notifications fixed it, then I suspect what you have is "allowed" sites in your site notification settings that shouldn't be there (this is the single most common problem I have come into my doors as a tech person). If you go into Chrome's settings, type "notification" in the search bar, scroll down to the PERMISSIONS section and click NOTIFICATIONS, you'll get to a page that has allowed and not allowed sites. If there were any sites you wanted to actually send you legit notifications (like say facebook or your email or something like that) then they can be put in the allowed list. Otherwise, outright disabling them all as you have done works fine too.

You do not have a virus. You're fine.

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Turkeytop
Posts: 9011
Joined: Mon Aug 16, 2010 9:27 pm

Re: How Do I Get Rid of This?

Post by Turkeytop » Mon Jan 15, 2024 10:30 pm

Thanks for that.
I don't mean to brag, but I just put a puzzle together in 1 day and the box said 2-4 years.

Deleted User 16173

Re: How Do I Get Rid of This?

Post by Deleted User 16173 » Sat Jan 20, 2024 3:29 pm

Turkeytop wrote:
Sun Jan 14, 2024 9:00 pm
Fixed.

Not because I figured it out. I just bumbled onto it.

"Turn off Chrome notifications."
Now, just stay away from those Russian porn sites. You may get many viruses that you can’t get rid of.

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