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Pop Ups

The place to chat about audio/video devices & software, computer hardware & software, and other electronic gadgets.
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Turkeytop
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Joined: Mon Aug 16, 2010 9:27 pm

Pop Ups

Post by Turkeytop » Sun Dec 22, 2019 8:20 pm

Just recently my computer has become plagued with pop up ads. A lot of things that don't interest me. Online gambling sites. Or "Hot women in your area looking for men."

"Your computer has 3 viruses. Click here to fix them."

These aren't big pop ups blocking the screen. They're small and appear in the top right side of the screen. Sometimes I don't even notice them until I try to close the window I'm currently in. Then. they're covering up the close button. I have to keep on closing all the pop ups. It seems every time I close one. there's another behind it I have to close too.

Is there anything I can do about this?



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SolarMax
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Location: 313

Re: Pop Ups

Post by SolarMax » Mon Dec 23, 2019 9:46 am

Most browsers have a Privacy or Security setting to block pop-ups, maybe yours does and it got changed. What are you using? Have you tried using a different browser, or an ad blocker?



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Turkeytop
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Re: Pop Ups

Post by Turkeytop » Mon Dec 23, 2019 11:17 am

I've been using google chrome. I like it. But I just now switched over to firefox and no more pop ups.



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Turkeytop
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Re: Pop Ups

Post by Turkeytop » Wed Dec 25, 2019 8:29 pm

I thought using Firefox had solved the problem, but they're back.



Mike Oxlong
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Location: Nankin Township

Re: Pop Ups

Post by Mike Oxlong » Thu Dec 26, 2019 11:09 am

Turkeytop wrote:
Mon Dec 23, 2019 11:17 am
I've been using google chrome. I like it. But I just now switched over to firefox and no more pop ups.
I use the original Google.
Unlike Chrome, it can be set to automatically delete cookies, browsing history, any passwords, and many other things, every time I close the browser.
I'm not saying it's not the safest surfing browser, but I like that enough to stick with it.



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MWmetalhead
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Re: Pop Ups

Post by MWmetalhead » Thu Dec 26, 2019 2:18 pm

Turkeytop,

Looks like your computer has been infected with malware. I suggest downloading the free version of Malware Bytes (https://www.malwarebytes.com) and running a full scan.

Authorize it to remove (delete) any & all files it identifies as malware / bloatware upon completion of the scan.

If you already have Anti-Virus software on your computer, decline the trial of the deluxe version of Malware Bytes, since it could cause a conflict with your existing A-V software.


Rock 95.5 in Chicago is the worst sounding major market rock station in the history of corporate radio.

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TC Talks
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Joined: Wed Oct 26, 2005 2:41 am

Re: Pop Ups

Post by TC Talks » Thu Dec 26, 2019 6:08 pm

Malware bytes is the way to go.


© 2020 TC Talks Global Inc. All Rights Reserved

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Turkeytop
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Joined: Mon Aug 16, 2010 9:27 pm

Re: Pop Ups

Post by Turkeytop » Thu Dec 26, 2019 8:21 pm

So I ran it and it generated this report. What do I do next? Click on quarantine?

Image



tapeisrolling
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Joined: Sat Dec 04, 2004 9:07 pm
Location: go ahead, I'm listening

Re: Pop Ups

Post by tapeisrolling » Thu Dec 26, 2019 9:40 pm

I always 'Quarantine' mine but I also run the app uBlock Origin thru the Firefox add ons.



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MWmetalhead
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Re: Pop Ups

Post by MWmetalhead » Fri Dec 27, 2019 7:07 am

YES - definitely Quarantine those files! Then, reboot your machine and run a new scan to make sure everything comes back clean.


Rock 95.5 in Chicago is the worst sounding major market rock station in the history of corporate radio.

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Turkeytop
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Joined: Mon Aug 16, 2010 9:27 pm

Re: Pop Ups

Post by Turkeytop » Fri Dec 27, 2019 11:36 am

It's now been about 12 hours since I did the quarantine and it looks like it worked. No more pop ups. No more hot women wanting to meet me.



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TC Talks
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Re: Pop Ups

Post by TC Talks » Fri Dec 27, 2019 11:48 am

We should have warned you that was the down side to Malware bytes...


© 2020 TC Talks Global Inc. All Rights Reserved

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Turkeytop
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Re: Pop Ups

Post by Turkeytop » Fri Dec 27, 2019 6:31 pm

They're back. Not just the hot women. Now I'm winning money. I won $4700.00. All I have to do is click to get the details.



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MWmetalhead
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Re: Pop Ups

Post by MWmetalhead » Fri Dec 27, 2019 6:47 pm

Your computer got reinfected. What type of Anti-Virus software do you use? Also, do you have a Firewall of some sort in place? (If not, you should!)

As an additional precaution, I would recommend rebooting your router. Do a factory reset by depressing the small "reset" button - you will probably need a pencil or unfolded paper clip to do so.


Rock 95.5 in Chicago is the worst sounding major market rock station in the history of corporate radio.

bmw
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Joined: Sun Dec 05, 2004 1:02 am

Re: Pop Ups

Post by bmw » Fri Dec 27, 2019 11:57 pm

At this point you might want to download and run a program called COMBOFIX. It is my go-to program for particularly pesky infections.

Just download it, run it, and let it do its thing.



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