Acceptable registrations in the queue through July 22, 2022 at 7:15a ET have now been activated. Enjoy! -M.W.

Terms of Use have been amended effective October 6, 2019. Make sure you are aware of the new rules! Please visit this thread for details: https://www.mibuzzboard.com/phpBB3/view ... 16&t=48619

OnStar

The place to chat about audio/video devices & software, computer hardware & software, and other electronic gadgets.
User avatar
Turkeytop
Posts: 7286
Joined: Mon Aug 16, 2010 9:27 pm

OnStar

Post by Turkeytop » Sat May 07, 2022 3:20 pm

Got reconnected to OnStar recently to take advantage of a promotional offer.

Now, instead of a real person, the user interacts with a robot. However, I've found a way to beat it. If you mumble or just speak gobbledygook, it hands your call over to a real person



User avatar
moldyoldie
Posts: 942
Joined: Sat Dec 04, 2004 1:04 am
Location: On that thar' interweb jobber

Re: OnStar

Post by moldyoldie » Sun May 08, 2022 5:00 am

Turkeytop wrote:
Sat May 07, 2022 3:20 pm
Got reconnected to OnStar recently to take advantage of a promotional offer.

Now, instead of a real person, the user interacts with a robot. However, I've found a way to beat it. If you mumble or just speak gobbledygook, it hands your call over to a real person
I've found that trick works with most any automated phone system. Some days I have the proverbial frog in my throat -- "I'm sorry, I didn't understand you. Please stay on the line while we connect you with a customer service representative."


"The primary purpose of a liberal education is to make one's mind a pleasant place in which to spend one's leisure."
- Sydney J. Harris

kager
Posts: 963
Joined: Mon Jun 21, 2010 11:10 pm
Location: GPS lost

Re: OnStar

Post by kager » Sun May 08, 2022 9:08 am

India much?

Sometimes an automated response system is easier to understand.


"The problem with communication is the illusion that it has occurred."

User avatar
Turkeytop
Posts: 7286
Joined: Mon Aug 16, 2010 9:27 pm

Re: OnStar

Post by Turkeytop » Sun May 08, 2022 10:31 am

kager wrote:
Sun May 08, 2022 9:08 am

Sometimes an automated response system is easier to understand.

Yes. But does it understand us. One day I was looking for directions to an address on Amber Court. It kept trying to send me to Hamburg New York, about 140 miles from here.



In The Bleachers
Posts: 266
Joined: Sun Mar 20, 2022 11:27 pm

Re: OnStar

Post by In The Bleachers » Mon May 09, 2022 7:04 am

kager wrote:
Sun May 08, 2022 9:08 am
India much?

Sometimes an automated response system is easier to understand.
I'll preface this by saying I've never tried it. Several friends say if you can get to the Spanish help desk, they are bilingual and easy to understand.

I agree that often (dare I say always with T-Mobile and Comcast) you can't understand anything they are saying. With both, I have to ask for more repeats than a broken record.


It's tickles me that someone who says there's all kinds of jobs out there, can't seem to find a job.

User avatar
Turkeytop
Posts: 7286
Joined: Mon Aug 16, 2010 9:27 pm

Re: OnStar

Post by Turkeytop » Sat Jun 18, 2022 9:34 am

So, I used the OnStar a bit when we were in Florida. After we came home, I kept it because I was working on an election campaign and it helped me to navigate in unfamilliar parts of the city.

Yesterday I called in to cancel it. Told her that with gas prices so high, I needed to cut my driving costs. She put me on hold for about a minute and came back and offered me the next three months for free.



MotorCityRadioFreak
Posts: 4877
Joined: Wed Jul 29, 2020 6:26 am
Location: Worn, MI

Re: OnStar

Post by MotorCityRadioFreak » Sat Jun 18, 2022 8:43 pm

I bought a year of Onstar last year. The problem is that it failed after my battery died in September. Figured it would work better after having the module reprogrammed, but the idiots at the Saab shop replaced the module and said "call On star to fix it." Call Onstar, and they couldn't reset it to make Onstar work. My XM radio also disappeared as well. Stupid shop couldn't fix that and said, "Are you sure you had XM standard in this vehicle and not added on?" I basically told the guy that it's literally on the original sticker. He said he would have to go reset the radio. Being I had already spent two hours at the shop getting my brake light and headlight replaced (I have the Xenon lights requiring the bumper to be removed for a ballast replacement), I decided to give my local guy a chance. So, I have no Onstar and no XM.


Remember that “2000 Mules” was concocted by a circus of elephants.
The right needs to stop worry about what’s between people’s legs. Instead, they should focus on what’s between their ears.

paul8539
Posts: 730
Joined: Fri Dec 10, 2004 5:20 pm

Re: OnStar

Post by paul8539 » Sat Jul 02, 2022 8:00 pm

And it still doesn't recognize 'Quanicassee' (the name of a village in the thumb).



Post Reply Previous topicNext topic