POS Sony TV weird problem
Posted: Fri Dec 30, 2022 9:27 am
I have a Sony KDL-40W650D and every now and then run into a frustrating problem.
The remote stops working. Well, it's not the remote, but the TV gets "locked up" and won't respond to the remote commands, or sometimes even the buttons right on the TV. Sometimes you have to powercycle the TV by pulling the power to get it to work normally, because it even ignores the power button right on the TV.
The weirdest though, is when I tune to 3.9 or 3.10 (WHNE). If you stay on either of those channels long enough (a few minutes or so), the TV will stop responding to the remote. Must be something in the data stream unique to those two subchannels, as it doesn't happen on any of the other 3.x channels or any other channels. Picture and sound continue to work fine, but just no response from the remote. The power light blinks as though it's receiving the signal from the remote (just like normal), but none of the functions do anything. If you remove the RF connection then within a couple seconds the TV starts responding to the remote again and you can plug the RF back in and resume normal operation (on a different channel.... if you stay on 3.9 or 3.10 it will "lock up" again.)
The TV will also stop responding to the remote when you exit just some of the setup screens. To get out of this "locked up" condition, you must pull power from the TV.
Tried sw/fw update and no dice. It's on the "latest and greatest" (apparently).
The remote stops working. Well, it's not the remote, but the TV gets "locked up" and won't respond to the remote commands, or sometimes even the buttons right on the TV. Sometimes you have to powercycle the TV by pulling the power to get it to work normally, because it even ignores the power button right on the TV.
The weirdest though, is when I tune to 3.9 or 3.10 (WHNE). If you stay on either of those channels long enough (a few minutes or so), the TV will stop responding to the remote. Must be something in the data stream unique to those two subchannels, as it doesn't happen on any of the other 3.x channels or any other channels. Picture and sound continue to work fine, but just no response from the remote. The power light blinks as though it's receiving the signal from the remote (just like normal), but none of the functions do anything. If you remove the RF connection then within a couple seconds the TV starts responding to the remote again and you can plug the RF back in and resume normal operation (on a different channel.... if you stay on 3.9 or 3.10 it will "lock up" again.)
The TV will also stop responding to the remote when you exit just some of the setup screens. To get out of this "locked up" condition, you must pull power from the TV.
Tried sw/fw update and no dice. It's on the "latest and greatest" (apparently).